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انت متى لغيت الحجز ومتى المفروض كنت تيي الكويت ؟؟
لان المكتوب انك لغيت الحجز قبل ييتك بيوم..بمعنى الغاء الحجز قبل الوصول بيوم راح ينخصم منك ليله من كل غرفه انت حاجزها ..

انا الغيت قبل الحجز ب 3 ايام
وجاني ايميل على بريدي من اقودا مين يترجمه لي مالي بلانجليزي كثير
With reference to your booking ID 19899665 as detailed below:
Hotel: Hotel Ibis Kuwait Salmiya
Room Type: Standard Room With 1 Queensize Bed (Summer Special)
City/Country: Kuwait/Kuwait
Arrival: July 12, 2012
Departure: July 15, 2012
Refunds, if applicable, will immediately be submitted to our bank. From the submission/refund date banks generally take up to 10 business days to process the refund payment and transfer the funds into a customers account. Please note, some banks can take up to 15-30 days, or until the next billing cycle. The refund should be converted to your local currency by your credit card company. How your reservation is processed will determine what shows on your card statement. However, your statement will ALWAYS show Agoda somewhere in the subject line.
Regards,
Peter
Agoda Customer Support Specialist

mr.q8
وعليكم السلام
اتصلت على البنك يقول المبلغ معلق
والشركة ارسلوا لي ايميل بس كله انجليزي
With reference to your booking ID 19899665 as detailed below:
Hotel: Hotel Ibis Kuwait Salmiya
Room Type: Standard Room With 1 Queensize Bed (Summer Special)
City/Country: Kuwait/Kuwait
Arrival: July 12, 2012
Departure: July 15, 2012
Refunds, if applicable, will immediately be submitted to our bank. From the submission/refund date banks generally take up to 10 business days to process the refund payment and transfer the funds into a customers account. Please note, some banks can take up to 15-30 days, or until the next billing cycle. The refund should be converted to your local currency by your credit card company. How your reservation is processed will determine what shows on your card statement. However, your statement will ALWAYS show Agoda somewhere in the subject line.
Regards,
Peter
Agoda Customer Support Specialist

الحمدلله رجع المبلغ اليوم