حجزت في فندق بالتركيا عن طريق بوكنيج ثم وصلتني هذه الرسالةعلما ان البطاقة فيزا الراجحي تسوق و لا يوجد بها رصيد
هل لازم اشحنها حتى لا يتم الغاء الحجز او ما هي المشكلة
We have been contacted by Hotel Nena. It seems that the credit card details you supplied are invalid.
What to do:
https://secure.booking.com/mybooking.en.html?aid=1300939 to amend booking details. You can find your log-in details in your confirmation email.
You can also contact Hotel Nena for further assistance.
Important: Please do this within 24 hours to ensure the hotel does not attempt to charge your card or cancel your reservation.
You still have a reservation at this hotel unless you receive a cancellation email.
You could possibly still be charged by the hotel: For a no-show For late cancellation For prepayment All payments are processed by the hotel.
We are also available 24 hours a day to answer your questions